Why should I hire SPS to design my website?

• Experience. We have 9 years HTML experience and 2 years CSS & PHP experience. In the last 2 years we have designed 35+ professional websites.
• Small Businesses Understanding. We are a small business and we know how it feels to be the little guy and still make a mark on today's web.
• Competitive Pricing. We price our products to be affordable and we cut the fluff which means you won't pay for services that you don't want, but you get exactly what you need.
• Honesty and Values. We have strong beliefs and those morals shine through in our business. We hold ourselves to a high standard of excellency and pride in our work.
• 100% Satisfaction. We have a 100% satisfaction rating from all of our past customers and we promise to make you just as happy with our services.

What are your basic design guidelines?

• Easy navigation. Complex navigation never leads anywhere good, at least that’s how your visitors will feel. Keeping menus and site navigation simple and easy to find will be best for your website.
• Inviting and easy on the eye. Website graphics and setup should have clean lines and give your visitors a relaxed browsing experience. Overpowering colors or graphics will detract from website content and deter visitors.
• Less is always more. Functionality should always serve a greater purpose. Do not add things to your site because your competitor has it or because it’s the “cool” thing to have. Site visitors know when you are begging for attention and when you are actually getting it.
• Know your audience. Who you target with your site is important when you consider design and site functions.
• Leave room to grow. Do not limit your self or your site by choosing a cart or CMS with limits. Always keep tomorrow in mind when making your site plans.

Who owns the website once the design is complete?

• Custom website copyrights (design and graphics) belong to the website owner once all design fees are paid. Pre-made templates and other graphics that are not created custom will remain copyrighted by SPS. Please read our Terms for more information.

Can SPS do a "makeover" to my website even though it was designed by someone else?

• Yes. If you want to keep your current setup, use existing graphics or just change a few little things, we can help! Contact us for more details.

Who will maintain my website once it is online?

• Who knows your products or site’s goal more than its owner? No one, not even SPS. So who better to maintain your website than you? But don’t worry, we won’t leave you to struggle through alone. We offer help guides, tutorials and all sorts of technical service to help you learn how to manage your website. All of the carts and CMS that we design for also offer help forums and tech support.

Do you enter content pages or products into my store?

• Content pages, yes. Products, no. Content pages can sometimes require setup to work properly. They may need formatting so that they match the rest of your site. If you know how to do this, great! If not, we do offer Content Page Setup that is priced on a per-page basis. You provide the content; we insert it and set it up. Products are different. We cannot know a third of what you know about your products, probably less, so it is very important for you to learn how to input products into your store so the information is accurate and targets your audience perfectly. This will save you time and money.

I lost my design(s). Does SPS keep a copy?

• We keep a backup of our customers’ artwork, HTML/CSS and other files that we create. We DO NOT backup your website files or content. If you need assistance creating a backup of your site contact your hosting provider.

What internet browsers do you check your work in?

• I test every website, blog and template in the most current version of these popular browsers: FireFox, Internet Explorer,  and Safari.  Upon request we can also check the website in Chrome, Opera, Netscape and Flock. I run on a Windows platform so sites may differ slightly when viewed on OS/Mac.

Do you validate XHTML, HTML & CSS?

• Yes! As of February 2010 we validate all of our custom website designs and template installs with WC3's Validation Tools. If you would like to use these tools you can find them here. It is as simple as typing in your website URL.

What payment methods do you accept?

• Credit Cards (Visa, MasterCard, Discover and American Express)
• PayPal